Cancellation Policy

Occasionally, our clients have to cancel or rearrange a lesson or course at short notice. If the cancellation notice is too short, it becomes challenging to book someone else into the allocated time slot, which causes a loss of revenue; after all, we are running a business. Therefore we will charge for the entire lesson or course if the cancellation notice is less than 48 hours.

Is this fair? We think so and hope that you agree with us.